Privacy Policy
Last updated: October 8, 2025
This Privacy Policy (or "Privacy Notice") informs users of the Fluenceur platform (hereinafter "the Platform"), published by DIGITSOLUTIONS (SAS, capital €1,000, RCS Rennes 977 519 586, headquarters: 2 Allée des Terrasses, 35230 Noyal-Châtillon-sur-Seiche), about the ways their personal data is collected, processed, and protected.
It applies to all users, whether Advertisers (brands, companies) or Affiliates (creators, converted clients).
By using the Platform or creating an account, you acknowledge having read this Policy and consenting to its terms.
1. Data Controller
The controller of the personal data is DIGITSOLUTIONS – Fluenceur
If a Data Protection Officer (DPO) is appointed, their contact details may be added here.
2. User Categories & Specific Processing
We process data for:
Advertisers: to create and manage campaigns, invoicing, affiliate tracking, statistics
Affiliates: to manage their affiliate account, track performance, payments, communication
Certain data and processing depend on your status. Details are provided below.
3. Purpose of Processing & Data Collected
3.1 Purposes
We collect and process your data for:
Creation, management, and authentication of user accounts
Administration of affiliate programs, commission calculations, payments
Communication (emails, notifications)
Usage analysis, Platform improvement
Fraud prevention, security, and dispute management
Audience statistics, analytic cookies
3.2 Data Collected
Depending on the case, data may include:
Identity: name, first name, email, password
Business data: company name, SIRET, business sector
Navigation data: IP address, device type, pages viewed
Financial/transactional data: amounts, commissions, Stripe statements
Communications, API logs, consent history
4. Legal Basis and Consent
According to Article 6 of the GDPR, processing is based on:
Contract performance (T&Cs)
Compliance with legal obligations
Legitimate interest (security, fraud prevention, improvement)
Consent (especially for marketing cookies, commercial communication)
We keep records of consent (timestamp, ID, accepted purpose) under Article 7 of the GDPR.
5. Retention Period
Data is kept for the duration of the contractual relationship plus statutory or limitation periods. Some data (accounting, invoicing) may be retained for up to 10 years, depending on fiscal obligations.
6. Recipients & Subcontractors
Your data may be accessible to:
Authorized internal services of Fluenceur
Technical subcontractors: Stripe, Vercel, CRM, analytics tools
Administrative or judicial authorities as required by law
Each subcontractor is bound by a contract ensuring security and confidentiality of the data.
7. Transfers Outside the European Union
When data is transferred outside the EU (e.g., hosting with Vercel in the United States), we implement appropriate safeguards: standard contractual clauses approved by the European Commission, protection mechanisms, etc.
8. User Rights
You have the following rights (GDPR):
Right of access
Right to rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to object
Right to withdraw your consent at any time
contact@fluenceur.com. You may also contact the CNIL if you feel your rights have not been respected.
9. Cookies & Trackers
The Platform uses cookies for:
Essential operation
Analytics (Google Analytics or equivalent)
Marketing (with consent)
On your first visit, a banner requests explicit consent ("Accept" + "Refuse" buttons). You may withdraw or change your consent at any time via the cookie settings.
10. Data Security
We apply reasonable technical and organizational measures:
Encryption (TLS / HTTPS)
Access controls
Secure backups
Staff training
Regular audits and tests
In case of a data breach, we will promptly notify the competent authorities and affected individuals as required by regulation.
11. Fee Transparency (for affiliates)
For contractual transparency:
Although Fluenceur’s 5% service fee applies to the Advertiser, the Affiliate is informed that the amount credited is the commission plus these fees.
The amount visible in the affiliate portal is the net remuneration actually due to the Affiliate, with no further deductions.
12. Policy Changes
This policy may be updated. Substantial changes will be notified (by email or via the platform). Continued use of the Platform after modification implies acceptance of the new version.
13. Partial Invalidity
If any clause of this policy is found invalid, the others remain applicable.
14. Applicable Version & Acceptance Record
The applicable version is the one accessible on the Platform. We keep a timestamped record of versions accepted by each user.