Find answers to common questions about Fluenceur and affiliate marketing.
Yes. The subscription is commitment free and you can cancel at any time from your account. Your cancellation takes effect at the end of your current billing period.
Fluenceur acts as a technical intermediary and provides the platform (tracking, affiliate portal, payouts, and related documents).
The advertiser remains responsible for running their program (rules, approval of sales and commissions), for how UGC is used, and for complying with applicable regulations.
The affiliate remains responsible for their content, for meeting transparency requirements (e.g., disclosing ads or partnerships), and for their own tax and social obligations related to any income received.
The content shown in Fluenceur is for viewing and program management purposes. Any external reuse (ads, website, email, reposting) requires the creator’s written permission. The brand remains responsible for how the content is used.
The advertiser pays validated commissions through Fluenceur in a single bulk payment. Fluenceur then issues one consolidated invoice on behalf of the affiliates, showing the breakdown by affiliate and amount, and a separate Fluenceur invoice for the service fee.
Fluenceur tracks attributed sales through affiliate links and discount codes. Results are available in the brand dashboard and in each affiliate’s portal.
Yes. Depending on your plan, you can manage multiple users and multiple accounts.
The Growth plan supports up to 3 brands or stores. The Enterprise plan offers unlimited multi brand management.
You can invite an affiliate in two ways:
In both cases, the affiliate receives a unique sign in link (magic link) to join the program you invited them to. They accept the terms, then access their affiliate portal to find their links and codes, and track sales, commissions, and payouts.
Sign up and subscription are handled through Shopify.
You install the Fluenceur app from the Shopify App Store, then Shopify redirects you to confirm and activate your subscription. Once installed, your Shopify store is connected automatically. You then simply connect Instagram inside Fluenceur.
Sign up link: https://app.fluenceur.com/signup
There’s no “magic” rate. The right commission is the one that motivates affiliates without damaging your margin. The most reliable way to set it is to balance your margins with common e commerce benchmarks.
Typical starting points in e commerce
Many brands start around 10% to 15% per sale, then adjust with tiering.
Rates vary widely by category, often ranging from 5% to 30% depending on margins and business model.
Common ranges by category (good starting benchmarks)
Beauty and personal care: 10% to 18%
Fashion and accessories: 8% to 15%
Food and beverage: 8% to 12%
Home and lifestyle: 8% to 12%
Electronics and gadgets: 5% to 10% (lower margins)
A simple method that avoids mistakes
Base your math on your net revenue (after returns, discounts, and variable costs)
Start with a category standard
Use tiers to reward top performers instead of overpaying everyone
Practical, scalable setup
Customer affiliates: lower rate
Creator affiliates: standard rate
Top performers: bonuses via tiers or temporary boosts
Market consistency note
Some industry benchmarks on affiliate via influence report an average ROI around 9x over the period studied, which suggests commission based models can be highly profitable when activation and tracking are done properly.
The process is designed to be simple, traceable, and frictionless. It happens in four steps:
1. Validation
The brand validates commissions from its dashboard, after accounting for returns and withdrawal periods.
2. Bulk payment by the brand
The brand pays all validated commissions for the period in a single payment.
3. Credit to the affiliate wallet
Fluenceur automatically credits each affiliate’s wallet with the corresponding amount.
4. Bank transfer withdrawal
The affiliate sees their balance updated and can request a bank transfer to their account whenever they want.
Administrative
For each payment, the affiliate automatically receives a payment receipt by email to support their income records.
Yes. Fluenceur offers a 14 day free trial on all plans.
During the trial, you can test the key features included in your selected plan, such as:
Instagram mention tracking: connect Instagram and see detected content
AI Discovery: search and identify your first relevant creators
Shopify integration: sync your catalog and create programs in a few clicks
You won’t be charged before the trial ends. You can cancel anytime from your Shopify admin.
Fluenceur charges a 5% service fee calculated on the amount of commissions paid to affiliates, only when commission payouts are processed through Fluenceur.
Important
The fee is paid by the brand.
It is never deducted from the affiliate’s earnings.
Example
If you approve a 100€ commission for an affiliate:
The affiliate receives 100€
The brand pays 105€ (100€ commission + 5€ fee)
What the fee covers
The infrastructure to run tracking and attribution
Bulk payouts through Stripe
Automated invoicing via a self billing mandate (one consolidated invoice for the brand)
Security and compliance requirements (GDPR and influencer marketing regulations)
Starter
169€ per month
Plus 5% on affiliate commissions paid (only for payouts processed through Fluenceur)
Built to launch and automate your first social affiliate program.
Includes:
Shopify connection (setup in minutes)
Instagram mention tracking (Stories, Posts, Reels)
AI Creator Discovery (monthly quota)
Up to 3 active affiliate programs
Unlimited affiliates
UGC content saving and downloads
One click bulk payouts plus a single consolidated invoice (self billing mandate)
Email support (reply within 48 business hours)
Growth
349€ per month
Plus 5% on affiliate commissions paid (only for payouts processed through Fluenceur via Stripe)
Built to scale, track ROI, and run multiple programs.
Everything in Starter, plus:
Unlimited programs
Unlimited AI Creator Discovery
Gamification with commission tiers and bonuses
Advanced dashboards and ROI analytics
Unlimited users
Multi account support up to 3 brands
Priority support (email and WhatsApp)
Enterprise
Custom pricing (from 599€ per month)
Plus 5% on affiliate commissions paid (only for payouts processed through Fluenceur)
Built for larger teams, groups, and agencies operating at scale.
Everything in Growth, plus:
Unlimited multi brand management
Open API to connect CRM, ERP, or non Shopify CMS
Dedicated onboarding and training
Tailored support and services
Fluenceur is a social affiliate marketing platform.
It uses influencer style signals (creators, content, mentions), but the model is performance driven: tracked sales, commissions, and measurable ROI.
What makes Fluenceur different
Performance first: affiliates are paid a commission on tracked sales (links and codes), not per post or per view
Always on programs: you run an ongoing affiliate program, not a one off campaign
Open technology: you recruit and manage your own affiliates on social platforms, without being locked into a closed network
Roadmap: we plan to add customer activation through Social Cashback within the same ecosystem
Fluenceur is built for e commerce teams that want to move from “branding” influencer marketing to performance driven creator marketing, with a commission based model.
The platform is designed for three main profiles:
E commerce brands on Shopify
For marketing teams that want to run social affiliate marketing in house, reduce dependence on paid ads, and pay for results through commissions on tracked sales.
Brands with a custom stack (Open API)
For teams that want to connect a custom CMS or checkout flow using our Open API.
Agencies and consultants
For teams managing multiple brands with one infrastructure: AI discovery, tracking (links and codes), program management, commissions, and payouts.
Team size
From small teams launching their first program to organizations running multiple programs and larger affiliate volumes. Fluenceur is designed to scale.
Available today: Shopify, Instagram, Open API
Coming next: PrestaShop, TikTok, YouTube
Fluenceur is an AI powered social affiliate marketing SaaS platform for e commerce brands. It helps you recruit creators, track the sales they generate (links and codes), and manage commissions in one place.
Available today
Shopify, Instagram, and an Open API to connect your stack.
Fluenceur covers the full cycle
Discover: AI search to find relevant creators
Detect: Instagram mention detection to surface organic content
Activate: turn creators into performance paid affiliates with sales attribution and tracking
Pay: commission management and bulk payouts, with automated payment receipts
Product roadmap
Add TikTok, YouTube, and PrestaShop, then Social Cashback to also activate customers and close the community growth loop.